Get in Touch
Have a question about list splits, bookings, or franchise licensing? Contact our Camps Bay head office or send a direct message.
Contact Information
Our head office handles national marketing, platform development, compliance logs, and payment invoicing splits.
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Fill out the form below and an agent will follow up within 2 hours.
Frequently Asked Questions
Quick answers to common operational questions
What are your standard holiday rental management commission rates?
Our standard commission is 15% of the nightly booking revenue. This covers listing optimization, automated payment splits, guest communications, and agent check-in coordinates. Turnover cleaning and maintenance costs are billed separately.
Are the cleaning and maintenance staff fully vetted and insured?
Yes, all in-house Property Butlers housekeeping and maintenance technicians undergo comprehensive background checks and regular skills training. Outsourced contractors are fully vetted for regulatory compliance, and carrying mandatory public liability coverage is required.
How does the POPIA compliance policy affect property owners and guests?
Under the Protection of Personal Information Act, we secure guest passport details and owner financial split profiles using encrypted databases. We only process data required for reservation verification and automated invoicing.
What areas in South Africa are currently open for agent franchise licenses?
We currently have available exclusive agent licensing zones in Constantia Valley, Stellenbosch, Franschhoek, Knysna, Plettenberg Bay, and Umhlanga. Clifton & Camps Bay is sold and active.